Reviews

We are very proud to share these kind words from our satisfied customers. Please take a moment to click the "Submit a Review" button below and share your own review.

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I got stuck totally without brakes while on a hunting trip. Adam and his team got me up and running quickly. I was shown the needed work and was able to get back to my trip in a timely courteous manner.

— BD D., Des Moines, IA


I brought my much used car in for a complete check-up. The guys at Tuffy were very thorough in their inspection and highlighted safety concerns when they detected some. They were resourceful in obtaining parts that were not so easy to find and provided urgent service in the shortest time possible. Theirs was not a sales pitch rather a genuine concern and a willingness to provide fair advice and reliable auto-care when sought. I feel Tuffy is a good go-to place for automobile issues. Thanks!

— Rohit N., Iowa City, IA


I needed an inspection on a car i was buying and Mike and team was extremely helpful to go above and beyond to give me details on the car i was buying sight unseen. I highly recommend this company to anyone needing quality service.

— Randy C., Opelika, AL


I bought a car and took it to Tuffy to get an oil change and to get an diagnostic test done to make sure i didn't buy a lemon lol. I had the pleasure of meeting Mike Miller and Travis Danner these two guys were amazing got me in and right out! I love this place i will not be taking my car to any other shop if its not Tuffy!!!! I left a very Satisfied customer

— Sharmeka W., IOWA CITY, IA


I have used Tuffy in Cedar Rapids numerous times, and now the Iowa City location as well. I've always been pleased with the service I receive and the attention given. I appreciate their advice without the hard sell. Thank you.

— Desmond D., Coralville, IA


Great customer service! Fast tire replacement and great price.

— Linda B., St. Olaf, IA


I've made several appointments at Tuffy and I'm more than happy. I appreciate that I'm treated like I'm not His another customer--and they treat everyone with confidence, personality, and concern. I've had no failed repairs, and everything is thoroughly explained so I'm able to make the best decisions for my car, and my budget. Thank you Tuffy!

— Lisa N., Iowa City, IA


A-mazing. Tuffy's diagnosed my Honda Accord, gave me a quote, secured a rental no charge, waited patiently for us to verify with dealership if under warranty, towed vehicle back to their shop, and did the work for substantially less than was quoted by dealership. They did additional pre-pickup test drive to make certain all was good and explained each issue in depth. I couldn't be happier. Thank you, Mike and your team.

— Kathy T., Lone Tree, IA


Surpassed even my high expectations (warranty work) What a crew that Mike and this station has.They keep their word. Do no hesitate to take your car there.Thank you, Tuffy.

— Dave B., Iowa City, IA


I have had nothing but great experiences here, and staff is beyond frequently and helps me get back on the road. I highly suggest the Iowa City location!! Keep it up Tuffys!!

— Jordyn M., Cedar Falls, IA


I have utilized Tuffy 2x. First time was an excellent experience in every way. The second time involved a failure to communicate the additional costs on an expensive repair. The manager reached out to me immediately and made it right. He fought for my business.

— Bill M., Iowa city, IA


When ever I take my car to Tuffy for repairs, I have never felt that they are trying to sell me unnecessary repairs or "padding" the job, and do their best to keep me updated on their progress

— John M., Iowa City, IA


I've only taken my car to Tuffy's. Great service, very dependable, and honest.

— Shuva R., Iowa City, IA


Great service, I'm happy with the work they do on my Chevy like to deal with honest people and people who know what they doing, If I need it I Well come back. QG

— Roberto J., Iowa City, IA


My battery died and I was stranded in Iowa City, 20 miles from home. I called and the manager took care of everything, and got me home in no time. They were great! S

— Dorothy K., , IA


I am so pleased with my recent auto service visits at my local Tuffy! What I love most is that they really took the time to explain each service my car required in terms I understood. They were transparent and honest every step of the way. They were also so friendly too! I'm definitely making Tuffy my go to auto repair shop!

— Luke W., Iowa City, IA


Very satisfied with prompt, courteous service and VIP discount.

— Mike B., Iowa City, IA


I would recommend Tuffy in one hundred percent. Craig is a nice and honest person. Honest people! Comfortable environment! Excellent experience!

— Tengyun X., Iowa City, IA


Once again. thanks to Craig and the Service team the car is running. They figured it out after 2 calls to AAA and had to be towed. Sounds so much better. Tuffy's is more than just service on the car.

— Dan B., Iowa City, IA


I have been doing business with Tuffy's in Iowa City for almost 2 years. Matt is the best mechanic I have ever worked with. Matt fixes my car as if it was his own. My job keeps me on the road weekly. Knowing Matt is taking care of my car gives me 100% peace of mind. New manager Luke - Looks like he is fitting I just fine.

— Chris A., Iowa City, IA


Very helpful over the phone. Gave me options, once I arrived at the shop they greeted my daughter in law and I well. We were then welcomed inside and offered some thing to drink as they began to work on my car right away! Very nice people, pretty fast service.

— Manuela M., Iowa city, IA


i am a customer for life. Not only are the employees friendly but they tell you exactly what is weong with your vehicle in simple terms. Their prices are fair and I was in and out in a short ampunt of time. They fix things and fix them right. Highly reccomend them.

— Ian W., Solonn, IA


After driving my vehicle for 8 days after a very complicated and expensive repair, I give this Service station 5 stars. I will recommend them to anyone. It is like I have a brand new vehicle. Perfect and exceptional service. The expense was not on them - it was necessary and they would not to give my vehicle back until they were sure. Well done and money well spent. You have my business.

— Dave B., Iowa City, IA


I have nothing but good things to say about the service that I received from Tuffy in Iowa City. Timely service, kind people and caring staff.

— Haluk S., West Liberty, IA


I have to say I needed help, being from out of town and having car trouble, I didn't know where to go. So I went inside Tuffy and they were very friendly and fast and professional. They even offered us something to drink and they had a comfortable clean waiting area. I was really impressed. Thanks

— Teresa U., Quincy, IL


Tuffy did a great job all the way around. They were willingness to price-match the competitor is initially what drew me in, but their willingness to go above and beyond by beating the competitor's price is what will keep me coming back. The friendly staff explained things clearly and did a wonderful job with my car. Thanks Tuffy!

— Michael K., Iowa City, IA


Craig and the crew got my oil change out very quickly... Plus, discussed some other needed repairs while I was there. They handled it great, even with the stress of my wife being in the hospital.

— Charles A., Muscatine, IA


I am thrilled at the service I received from tuffy's. They fixed my issues in a timely manner and even came to pick me up when my car was done. I will be using them from now on, you have made another loyal customer.

— Derek W., IOWA CITY, IA


They have won my business.... Always helpful, always honesty and friendly. I truly believe that they are about their customers!!!! Thanks guys for always fitting me in every when I don't make an appointment. Missy H.

— Missy H., Iowa city, IA


They have won my business.... Always helpful, always honesty and friendly. I truly believe that they are about their customers!!!! Thanks guys for always fitting me in every when I don't make an appointment. Missy H.

— Missy H., Iowa city, IA


Very thorough and honest service. Nothing felt coercive nor was there pressure to get anything fixed. However the issues were presented in a clear manner and were explained to me when I didn't understand. Great prices, too.

— Alex L., Iowa City, IA


A shifting gear clunking noise sent me to Tuffys. I have been going here for several years and they always can fix my problems.I had my car back in 3 days after it needed a computer part.it was a scary ride just to get there. It runs like new and i appreciate the fantastic job they did. Thanks Guys!!!!

— carol b., iowa city, IA


Dan and his staff at Tuffy Iowa City are by far the the go-to guys if your car is need of service. I have always had a very positive experience there. They are honest, will give you fair and accurate quotes, and will fix your car right on the first visit. I have never had to bring my car back for a redo there.

— Doug G., Cedar Rapids, IA


I walked in the door at 4:15 on a Saturday afternoon. I was recommended by Auto zone to go to tuffy. I tell them about the problem I'm in and they say "We will take a look at it". As the mechanic is looking at it I ask them "What time do you close"?, they say "4". "Why did you let me", in a asked. We felt we couldn't leave you stranded two 2 days in Iowa City. Danny, Dan, and the mechanic did a very good job of getting me back on the road.

— Randy R., Rockford, IL


It was a Saturday and I was staying across the street at the Hampton but the car was sounding like it would not be safe to drive. The woman at the Midas (100 ft away) said she had no one to help but that Tuffy's (300 ft away) might be able to take me. She was right! Danny at Tuffy's had a bay open and got the car in within 2 minutes. Within 10 minutes the tech came back to the office holding a metal disc about the size of a frisbee which had been chewed by a giant robot. That's what it sounded like, I said, but what is it? Danny said it was called a vacuum plate (I believe). Both he and the tech said it wasn't necessary to drive the car. --Anyway, the tech said, the other one's long gone! I decided to have the team complete a safety check, in which they discovered a burnt-out taillight. $28 later and I was good to go. This was all remarkable enough: the speed of repair, the cheapness of my rescue. But far more remarkable to me was the way this shop was run. There were people actually turned away, or rescheduled for the following week for jobs like oil changes. Danny told them he needed to keep some bays open for travelers who needed help before they could continue--people just like me! I should add that it was the day before Easter, and so I could easily have been delayed into the following week if the shop had not been available to me. Thank you Danny Muse, and Tuffy's.

— david d., eau claire, IA


Great people to work with!!

— Mike S., Anamosa , IA


I was in Iowa City when my Van developed some bad noise under the hood, not knowing any auto dealers we stopped by a tire dealership that recommended that I go to Tuffy Auto service. I was not disappointed the professionalism, courtesy and attention to details that they gave me was outstanding and had me going on my way in short order. Cory and his crew handled my situation with such professionalism and made me feel appreciated in a time I did not know what to do

— Craig B., Pella, IA


We're big fans of Tuffy's in Iowa City and have been their customers for years. They're very honest and thorough, and we appreciate very much the way they look after us and our cars.

— Jenny W., Iowa City, IA


We had a strut bracket break on our pickup while visiting family in Iowa City. Our so. Took the truck in the next morning without an appointment. They called with an estimate before starting the repair and once we approved they worked us in and fixed it! They are friendly, professional and knowledgeable! All this at great prices as well! Thank you!!! Highly recommend these folks!

— Judy H., Cedar Rapids, IA


Thank you for your excellent work on my van. Ernie got me fixed up and back on the road quick.

— Shelli R., Iowa City, IA


Very good service help me out with all my questions and needsNice and friendly staff

— Steven P., West liberty, IA


My fiancé and I had an excellent experience with a Tuffy in IL and when our car started to leak gas, we sought out the nearest Tuffy! The mechanics immediately began working on our car and offered us the best price! The waiting room was well maintained and the workers were friendly and lightened our mood during a stressful situation. We highly recommend this Tuffy and wish we lived closer!

— Juliana C., Provo, IA


Ernie and his crew are always good to me, and take care of me and my 2014 Honda CRV the way it should be taken care. I would recommend Tuffys to anyone looking for a good car repair service. Thanks Ernie.

— Jane B., North Librty, IA


Exceptionally helpful and professional. They were a huge help and a lifesaver. I don't believe I've ever had better service in my 30+ years of traveling the USA. Thanks !!

— Kirk M., Butler, PA


‎‎”We were traveling through the area when our car started to overheat. We pulled over to the nearest gas station. They recommended Tuffy. Once we got the car there they were not only accommodating and kind, but they started work on it right away and fixed it quickly. A life saver and a trip saver.”

— Daniel S., Davenport, IA

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